Acne scars are structural skin defects caused by permanent collagen loss, not just surface pigmentation. Over-the-counter creams and facials cannot rebuild collagen or release deep fibrous bands—only medical-grade procedures like subcision, fractional CO2 lasers, and TCA CROSS can effectively improve them. Early intervention, as soon as acne is controlled, is crucial to prevent scars from becoming deeper and more resistant to treatment. Seek professional medical advice for a personalised, multi-modal treatment plan.