We accept direct billing from many of our insurance partners, some of which are listed below.

Please note that this is not a comprehensive list, please call our customer services hotline
+852 3420 6622 if your insurance carrier is not listed below.


Aetna International

Allianz Global Assistance

Allianz Partners

APRIL Hong Kong

AXA Gold, AXA PPP, AXA Medical

Bupa Global

Cigna International

Delaware American Life Insurance Company

Emergency Assistance Japan

Euro-Center North Asia

Generali Global Health


Henner / GMC

HTH Worldwide

International SOS (HK)

Now Health International

Prestige International

UnitedHealthcare Global

William Russell

For further information,
please contact our Customer Service Officers
Tel : +852 3420 6622